Privacy Policy
Last updated: October 22, 2026
Gemologi, based in McKinney, Texas, USA, respects your privacy. This policy explains what information we collect through gemologi.com and how we use it.
Information we collect
When you contact us, we may collect your name, email address, phone number, message, and any information you choose to provide. When you place an order or create an account, we may collect the information needed to process the order, provide customer service, and maintain your account, including contact, billing, shipping, and order details. Our website may also receive technical information such as browser type, device information, approximate location, and pages visited through cookies and similar technologies.
How we use information
We use information to operate the website, respond to inquiries, process and support orders, provide requested services, improve our products and website, prevent fraud and misuse, maintain security, and comply with legal obligations. We send marketing messages only where permitted and where you have chosen to receive them.
Service providers
We may share information with service providers that help operate the website, hosting, ecommerce, payment processing, communications, analytics, security, and order fulfillment. Payment details are handled by the payment providers presented at checkout; Gemologi does not need to receive your full payment-card number.
Cookies
Gemologi uses cookies and similar technologies for essential website functions, shopping-cart and account features, preferences, security, and measurement. Your browser may allow you to control cookies, although disabling some cookies can affect site functionality.
Retention and security
We retain information only as needed for the purposes described above, business records, dispute handling, and legal obligations. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may contact us to ask about personal information associated with your interactions with Gemologi or request correction of inaccurate information. We may need to verify your request and may retain information where required or permitted by law.
Children
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Contact
For privacy questions, contact admin@gemologi.com or 224-242-6300.